Website Recoverycoa Information Technology

1-833-RCA-JOBS  |  (1-833-722-5627)

Systems Engineer III

Full-time Position

Information Technology


RCA is looking for a talented and energetic Systems Engineer III to play a critical role on our IT Infrastructure team. This role will be tasked with modernizing, transforming, and optimizing our compute environment -both on-premises and in the cloud- to ensure maximum value and productivity for our business. This position will primarily focus on Microsoft Server operating systems and supporting technologies and VMWare, Azure, Office 365, and related software, tools, and solutions.

Job Responsibilities

  • Overall technical ownership of all on-premises and Cloud systems and related technologies: (Windows Server, VMWare, Active Directory, Azure infrastructure, O365
  • Operate and maintain system patches, software, storage, and hardware systems.
  • Engages in developing new products and innovating new solutions.
  • Can work during non-working hours and or weekends required to support maintenance windows or emergency.
  • Performs gap analysis to determine where current infrastructure does not meet client/organizational needs and proposes appropriate improvements.
  • Implement SSL certificates as appropriate to ensure encrypted communications between business systems.
  • Manage enterprise directory services and supporting server infrastructure.
  • Work cross-functionally with peers and business partners to ensure that all systems are engineered, deployed, and configured according to business requirement and industry best practices to ensure maximum efficiency, availability, and productivity.
  • Execute plans to refresh or decommission server components.
  • Assist in developing, implementing, testing, and maintaining disaster recovery plans.
  • Support the architecture of the server environment by enforcing deployment practices (i.e., versioning and patching, backups, build procedures, OS hardening, and change management).
  • Serve as an escalation point for Infrastructure personnel to troubleshoot issues with exceptional customer service.
  • Develop and maintain customer-focused relationships with all personnel by exhibiting a high level of collaboration, timely communication, and responsiveness.

Minimum Technical Skills:

  • Expert knowledge with Microsoft Active Directory including DNS, DHCP, and Group Policy and Microsoft Windows server administration Directory Services — Active Directory/LDAP
  • Advanced knowledge of VMware
  • Strong knowledge of Hyperconverged Virtual Environments
  • Working knowledge of Microsoft Azure and other cloud technologies.
  • Experience with PowerShell Scripting.
  • Working knowledge of performance monitoring and management tools
  • Familiar with HPE and similar server hardware, firmware
  • Vulnerability scanning and remediation


  • Lead the patching and upgrading of systems regularly to minimize business risk
  • Microsoft Office 365 and Azure AD (MFA, Conditional access, SSO)



Additional Duties and Responsibilities:

  • Develop business cases for new technology solutions.
  • Skills to plan strategically, both long-term and short-term.
  • Knowledge in system security standards, benchmarks, and security bulletins
  • Must be a self-starter, multi-task, possess a sense of urgency, and take ownership of a problem or project at hand.
  • Create & maintain relevant system documentation.
  • Proven Ability to multi-task between operational and project-related work efforts






  • 7+ years Direct experience working with Server and Storage Technology
  • A Bachelor’s degree or Associates degree or relevant work experience
  • Strong documentation skills working with business and technical requirements.
  • Experience in defining and documenting technology processes and solutions.
  • Experience with networking, specifically Cisco, Meraki
  • Virtual Desktop Infrastructure (VDI)
  • Occasional travel to support infrastructure projects and initiatives
  • Ability to lift up to 30 lbs
  • MCSAMCSE (preferred)
  • Experience working in a Healthcare Environment.