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E01090 – HR – Leave of Absence Administrator

Full-time Position

Human Resource


Position Overview:

The Leave of Absence Administrator will manage leaves of absences including FMLA, Disability and Workers Compensation for multiple states. The position will be responsible for monitoring and administering claim information, reporting and serve as the point of contact with our vendors, operations and HR team members. This position acts as a key administrative contributor within a fast-paced environment, handling highly confidential data to ensure a properly managed leave process.

The HR Leave of Absence Administrator is a resourceful, solution-oriented, multi-tasker and able to react positively under pressure. Reporting to the Senior Manager- Benefits, this role will demonstrate a sense of urgency, high level of trust, confidentiality, good judgment and collaboration with all levels of the organization.

Specific Responsibilities:

  • Strong working knowledge and experience with benefits regulations and compliance requirements (e.g., HIPAA, ERISA, ACA, required annual filings, non-discrimination testing), federal and state leave laws and disability programs (e.g., FMLA, ADAAA, MA Paid Family & Medical Leave, USERRA, Pregnancy Discrimination Act, etc.)

  • Responds to questions from employees regarding benefit issues, specializing in LOA policies and procedures. Directs incoming calls to appropriate parties.
  • Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.

  • Handles the FMLA leave administration process, in coordination with our vendors, from the employee’s initial notice of the need for leave to the return to work.

  • Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason.

  • Advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.


  • Coordinates LOA information with managers and insurance carriers to ensure employees are appropriately tracked.

  • Monitors employees during LOA.


  • Oversees the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).


  • Coordinates modified or temporary return to work opportunities with local sites.

  • Facilitates other leave requests, which may include accommodation requests under the ADA.

  • Administers other company time-off programs as assigned in accordance with internal policy and applicable laws.

  • Drafts and/or recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations.

  • Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.

  • Remains current and shares information related to changes in laws and regulations related to FMLA, ADA, and other guidelines.


Minimum Qualifications

  • A high school diploma required, college degree in Business, Human Resources, Psychology or another related field preferred.
  • At least 2-3 years of leave management experience in a human resources role.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks to meet deadlines and stay organized.
  • Working knowledge of State and Federal statues regarding applicable leave laws.
  • Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, EHR, and PowerPoint).

Work Environment: Professional office.

Physical Demands: While performing the duties of this position, the employee is regularly required to communicate. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.