E00824 – Director, Project Management Office
The Project Management Office (PMO) Director has two primary functions: to manage the project management office and portfolio of projects and to manage the team of project managers and business analysts. The PMO provides structured and standardized processes based on project management best practices through which resources can be assigned and standard procedures and processes are used to manage the portfolio of projects. The PMO Director should have a proven track record of successful project delivery, an ability to implement project management practices and substantial team leadership experience with a focus on team development and cohesion.
- Staff work allocation, training and professional development, performance evaluation and related supervisory activities.
- Facilitates among the PMO stakeholders and organizational leadership a consensus around the mission and vision of the PMO organization to foster a project-management-oriented culture and mindset
- Engages senior leadership and business partners to define the PMO mission, goals and operating model, and releases this after senior management approval, in the form of the PMO charter
- Leads the identification and development of PMO roles, team configuration and recruitment appropriate to deliver the agreed-upon PMO goals and objectives
- Leads the identification and implementation of project management processes, methods, tools, guidelines, standards, and a maturity roadmap to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery
- Develops and manages the enterprise roadmap aligned to enterprise strategic initiatives
- Provides ongoing coaching and mentoring to PMO staff and project managers
- Builds and maintains relationships with senior leadership and key PMO stakeholders, and acts as a trusted advisor
- Fosters collaboration, strategic alignment and integrated planning and execution across multiple functions in a matrixed organization.
- Regularly reviews and evaluates opportunities to improve the project management best practices
Qualifications – Required
- Minimum 10 years as a project manager using project management methodology (Waterfall, Agile, Scrum, etc).
- Advanced experience with project management tools: Microsoft Project, Jira, Microsoft Teams, Smartsheet, or other PM software.
- Significant knowledge of project planning tools with evidence of practice application (e.g., MS Project, Tableau).
- Ability to work creatively and analytically to manage multiple priorities, tasks, and complex issues using logical and efficient processes while still keeping a high level of attention to detail and quality of work throughout the entirety of the project life cycle.
- Strategic mindset to evolve an organization focused on portfolio, program, and project management and continuous improvement.
- Ability to work in a fast-paced environment and anticipate the needs of a changing landscape.
- Strong knowledge and passion about Agile principles and practices – solid foundation and expertise to offer in this role.
- Ability to articulate, drive, and ensure process standardization and adoption of best practices.
- Exercise good judgment in selection methods, techniques, and evaluation criteria for obtaining results to solve complex issues that may require in-depth evaluation of variable factors.
- Exceptional leadership skills with the ability to develop and communicate the PMO vision, and inspire and motivate PMO staff.
Personal Effectiveness/Credibility: Ability to promise and deliver results, build effective relationships and establish a reliable track record.
Impact and Influence: Works effectively with and through others including those whom there is no formal authority over.
Customer Service: Demonstrates concern for meeting internal and external deadlines in a manner that provides satisfaction for the customer within the resources that can be made available.
Planning: Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others.
Integrity: Upholds personal and professional ethics and values, taking into account the values of RCA and respecting the culture, beliefs and abilities of individuals.
Work Environment: May work in a variety of environments including professional offices, clinics, hospitals, or out-patient facilities. They spend much of their time on their feet, actively working with patients.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected