E00808 – Licensing Manager
Position Overview: Work collaboratively with all departments to effectively coordinate and integrate quality management and compliance with regulatory requirements and company practices. The Licensing Manager will support RCA’s organizational expansion efforts across all service lines and maintain licensing, certification, and accreditation in existing service lines. This position will manage the completion of all applicable licenses, certifications, and accreditations for all new market developments as well as renewals for all existing service lines. This position will be responsible for gathering research on industry best practices within the service line or state and will provide recommendations regarding program development and operational development.
Essential Duties and Responsibilities:
- Responsible for completion of all new service line applications.
- Serve as the subject matter experts for state compliance/licensing needs.
- Collaborate with operations and clinical team for both digital health and face to face programs to grow existing business and add additional service lines.
- Oversee renewal processes for all licensing and certifications for existing service lines.
- Oversee all regulatory plan of corrections for each service line.
- Ensure timely and submission of federal, state, local and accrediting agency applications.
- Assist in maintaining database of regulatory requires in all states. Ensure database is updated as regulations/requirements change.
- Collaborate with Clinical, Operations and Quality team to ensure complete and accurate regulatory matrix is available.
- Collaborate with regulatory agencies to ensure consistency, accuracy and timeliness of required information.
- Assist with development and review of RCA policies and procedures to ensure all are in compliance with regulatory requirement
- Collaborate with Human Resources team to ensure job descriptions are compliance with regulatory requires for the area in which we are hiring for.
- Perform research and assist RCA legal with the development of position papers, support letters, memoranda and varied documents to assist regulatory approaches and new legislation as needed
- Collaborate with Managed Care and Quality Teams to ensure appropriate payer requirements are mapped out.
Knowledge and Job Skills:
Ability to independently recognize high-risk high-volume processes and apply analytic skills to assure quality outcomes
- Knowledge of local, state, and federal Mental Health and Substance Abuse regulations
- Excellent verbal and written communication skills
- Proficiency in planning, coordinating and implementing patient and staff safety procedures
- Good judgment and decision-making abilities
- Strong interpersonal, organizational and customer service skills
- Ability to work independently and as part of a team
- Interest in continuous learning and a commitment to staying informed on regulatory changes
- Attention to detail and analytical skills
- Ability to maintain a calm, professional demeanor under pressure
Personal Qualifications: Mature tact and judgment in dealing with patients, families and staff and in performing position responsibilities. Maintain confidentiality according to HIPAA, federal and state drug and alcohol statutes, and other applicable regulations. Dependable. Trustworthy. Able to handle crisis situations. Organizational and time management ability. Ability to work amid constant distraction. Able to relate and work with people from culturally diverse backgrounds.
Position Content: This position description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.
- Bachelor’s Degree in Business, Healthcare Administration, Public Health or Legal is required.
- Masters in Healthcare Administration, Business Administration or Legal preferred.
- Experience working in a healthcare environment.
- Experience with regulatory and accrediting bodies and their requirements as they apply to Mental Health and Substance Use Disorder Treatment required.
- Minimum of 3 years’ experience in a quality or regulatory compliance role.