Website Recoverycoa Sales

1-833-RCA-JOBS  |  (1-833-722-5627)

E00600 – Director of Sales Operations

Full-time Position




  • Sales coverage model and territory planning
  • High-level planning and goal setting (e.g., % shift of revenue that has to occur from covid to other products over time)
  • Sales forecasting (% mix from what products and customers) and setting priorities what business we want and set sales call targets by accounts e.g., Assisted living and nursing homes for non-covid testing
  • Develop go to market strategy for each product


  • Lead management — ensures sales reps follow-up on leads not captured
  • Customer Account Segmentation and prioritization by name
  • Breakdown running history of sales, and setting sales/revenue targets by region/rep needed to achieve or exceed the forecast (typically setting targets in aggregate 20% above forecast):
  • Account type by name and $ value
  • Product type by name and $ value
  • Implementation of sales methodologies and best practices
  • Managing Targets, KPIs and sales metrics to close the gaps


  • Call follow-up and auditing – Customers re-contacted after sales call to understand the interaction
  • Monthly/bi-weekly sales review calls, set each reps weekly call plan, using targets to close gaps
  • Product training
  • Sales training
  • Hiring and
  • Market intelligence support

Technology & Data

  • Oversees field force compliance with Sales Force – Sales Data Oversight (human beings checking that the system is being used by each rep)
  • Sales Data management and reporting – Sales force entries audited
  • Manages modification and customizations of Sales Force
  • Field communications management