E00571 – Regional Director- HRBP Services
The Regional Director will oversee and ensure delivery of HR services to all operations within their region which support the mission of RCA to help 1 million individuals achieve meaningful recovery. The Regional Director will focus on helping all operations achieve targets for staffing, retention, employee engagement and compliance, ensuring the highest levels of patient safety and satisfaction possible.
Reports to the Chief Human Resources Officer while overseeing and ensuring es the efficient and effective provision of HR Services to all sites within the region.
- Responsible for the selection, training, development, and guidance of the HR team assigned to the sites within the region. Typically manages between 3 and 10 HR representatives.
- Partner with recruiting resources to ensure all positions are filled in a timely manner and all new hires are successfully onboarded.
- Design and execute employee engagement and retention activities which ensure within the assigned region:
- Turnover below industry average.
- Employee engagement scores above industry average
- Provide research, development and communication of Human Resources Policies and Procedures for all site locations and provide leadership on HR issues to site HRBPs and HR team members. Ensure procedures are reviewed regularly and meet the legal expectations of the state and local government and regulatory bodies
- Utilize data and metrics within region to develop solutions, programs and policies which drive performance, safety and compliance.
- Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
- Provides day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Provides guidance and input on organizational alignment and restructuring activities, workforce planning and succession planning.
- Investigate and respond to all government and third-party inquiries and charges for all site locations with the assistance of legal counsel and/or the corporate office
- Enforce established HR Policies and Procedures in all site locations
- Contribute to the development and implementation of new projects, programs and annual objectives
- Able to successfully interpret business context, decode stakeholder expectations and understand internal business operations
- Effectively manage the tensions between high-level strategic issues and operational details
Minimum qualifications and experience:
- Communication: Excellent verbal and written communication skills. Creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
- Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analysis, searches for best solutions; responds quickly to new challenges.
- Business Acumen: Ability to develop and administer budgets with a strong bottom-line mentality. Understands the levers that make the biggest impact. Can develop and deliver influential presentations.
- Project Management: Initiates, plans, and executes project management processes from inception to completion. Must be able to understand the goal of the project and then deliver all of the necessary results.
- Personal Effectiveness/Credibility: Delivers promised results and builds effective relationships and establishes a reliable track record.
- Initiative: Takes charge before others do. Leads by example in the office with a positive, solution-oriented attitude.
Education and Experience:
- Bachelor’s degree and relevant industry experience.
- Minimum of 10+ years’ experience resolving complex employee relations issues.
- Minimum 5+ years experience leading HR Professionals
- PHR or SPHR Certification preferred.
- Working knowledge of multiple human resource disciplines, including compensation, organizational diagnosis, employee relations, performance management, and federal and state respective employment laws.
- Proficient with Microsoft Office, HRIS and payroll systems.
- Excellent verbal and written communication and negotiation skills.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is usually moderate.