Position Overview: Recovery Centers of America is seeking a Manager of Business Development to assist them in their mission to save 1 million lives from addiction. Since 2016, RCA has pioneered an affordable, neighborhood-based model of providing addiction care to help patients suffering drug and alcohol addictions. Scrapping the traditional "rehab center" model of flying to another state for treatment, RCA’s mission of helping save a million lives one neighborhood at a time, focuses on evidence-based treatment provided by top clinicians–treatment that can include the family AND is close to home, just like a traditional hospital or physician’s office. Thus far, RCA has treated over 20,000 patients. RCA is expanding within the Northeast, as well as into the Midwest and South.

The Business Development Team Lead directs the identification and pursuit of opportunities that support RCA’s business strategy and growth, such as partnerships, alliances, licensing agreements, mergers, acquisitions, and joint ventures. Lead cross-functional teams in the assessment of potential initiatives that promote long-term growth and increase revenue. Manage the process of negotiating agreements with key partners. Evaluate return on investment (ROI) for potential partnerships and provide status updates to senior leadership on projects. The Team Lead will work directly with the Regional Director and the facility CEO to develop specific targets and build referral pipelines into our facilities (inpatient, outpatient, MAT).

Specific Responsibilities:

• Direct and implement census development strategies for assigned facilities, as directed by the Regional Manager.
• Establish results-producing relationships with the referral community including physicians, discharge planners and payers.
• Educate team members and referral sources about RCA services as related to industry changes, specific clinical programs and capabilities, clinical outcomes and appropriate patient referrals/admissions.
• Hire, train, and mentor team members via coaching calls and riding along in the market.
• Develop and maintain relationships with our internal customers: our team members who work at our facilities and our team members who staff the Mission Center.
• Source and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)
• Build a productive pipeline and manage each phase of the sales process
• Cultivate and maintain long term relationships with clients by delivering elite client service and engaging them by using knowledge of each industry and organization
• Assist the Regional Manager in the developing a sales plan for each of your team members to achieve monthly, quarterly, and annual sales targets
• Assist Regional Manager in the development of; and accountability to, short and long-term goals, including but not limited to:
• Number of meetings each team member will conduct in a day
• Number of community events participated in per month
• Adherence to budget
• Number of referrals driven into RCA facilities in a month
• Presentation Material delivered in a effective manner
• Development of internal Customers
• Ride Along with each Team Member per month
• Coaching Calls with each Team Members per month
• Track all customer sales related activities in salesforce.com–set and execute follow up tasks
• Understand and articulate RCA’s full line of business offerings, capabilities, and competitive advantages, and identify and refer opportunities within each of these areas to specialist sales and client service teams to close
• Set and manage client expectations while consulting with each client for best practices

• Bachelors’ degree in Business, Healthcare Administration, Marketing, or a clinical field (Masters preferred)
• 3-5 years’ progressive experience in healthcare/addiction sales and marketing required.
• Knowledge of healthcare reimbursement and regulatory standards
• Strong interpersonal skills, presentation, oral and written communication skills.
• Proven success in relationship development and training/mentoring of team members
• Ability to work collaboratively with members of the marketing and clinical teams to establish and achieve referral goals.
• Professional sales skills required.ding, and Responding: Effective and articulate communicator

Customer Service: Demonstrates concern for meeting internal and external customer’s needs in a manner that provides satisfaction for the customer within the resources that can be made available.

Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.

Work Environment: Works in a professional environment including professional offices, clinics, hospitals, or out-patient facilities.

Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

Travel: Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Some nights and weekends are also expected.